![]() ![]() One would be to lower the height of the sewage connection. Just a two things I would make changes to in order to increase the satisfaction of the visitors. I thought this RV campground was fairly nice. (2nd day they opened the place close to 9 o clock, when we were returning from breakfast, so don't count coffee as an amenity) And the place has no ice. We went to get coffee 30 mins after when the gas station was supposed to open on our first dat there and it was still closed, and in Yellowstone early morning every place is full and has a waiting, so this really bummed us out. Only issues - the amenities at the time of booking mentioned coffee but it is provided by the gas station station next door and they don't open on time. Also, it is super close to park entrance so gives you a big advantage during peak season! And we checked in at around 10:30 p.m. (But it is West Yellowstone, so I guess it is ok.) Shops and restaurants were all at a walking distance and the place had ample parking space. Simple clean hotel with decent sized rooms but a little expensive for a room with no added amenities like coffee, simple breakfast or a microwave in the room. Is this how someone at a luxury hotel restaurant should treat people? Are non-guests to be treated less than? It was extremely disappointing and I hope Amangani will do a better job of communicating their policies to their restaurant staff. Someone else in the restaurant emailed me back within 30 minutes saying I could dine with them for lunch tomorrow or the following day. I was so upset but walked away, then later decided to email the restaurant to see if it was true that every single dining slot was booked up for the rest of the week, or if this was just the hostess refusing to help us. I asked again if they might have ANY availability in the upcoming week, and at that point, she refused to even call her manager or check the system, but just told us again, rudely, that non-guests could not dine there, despite their own policy. She reluctantly called her manager, spoke with her for less than 15 seconds, hung up, and told me they couldn't do anything for us. I still asked if she could check with her manager as I had been told differently. She flatly told me that they don't allow non-guests to dine there. The hostess was rude from the moment I walked up to her and asked if we'd be able to dine there either that day or sometime in the next few days. We were not staying there, but the restaurant website clearly states that non-guests are welcome to dine there, subject to availability. ![]() We were treated extremely poorly by the restaurant hostess on our visit to Amangani. When I was checking out and was asked how my stay was, I informed the desk clerk. Not sure what it was fitted for.īottom line…find another place to stay. The fitted sheet does not even cover the bed. They are like large marshmallows but extremely uncomfortable. Rooms have no air conditioning, no TV, and no bottled water. Just a room to stand in to utilise the Internet.ģ. If you want service you need to go to the hotel lobby where there is not even a coffee shop. Complete waste of money and it is NOT cheap.Ģ. I would have returned it but I did not feel like driving back to do so. Extremely poor quality, poor service, and hot items were served cold. To get food, one must DRIVE to the food hall. Based on that, one would assume that the quality of the accommodations and food service would be superior. If you want to stay in this area, there are no other hotels to choose from. I rarely give bad recommendations but find it difficult to give this Lodge a higher rating than one star.įirst of all, based on its location it is basically the only game in town. ![]()
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